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Traveller Expectations

When you take an adventure trip with us, rest assured that everything we do is geared towards exceeding your expectations. In fact, our desire to excel goes beyond the point where your boots hit the trail – it begins the moment you get in touch with us, and it never ends. There is nothing more satisfying than hearing from our guests that they’ve just had “another trip of a lifetime with Active Adventures”.

Your Expectations

Safety

Of course, this is a non-negotiable. Safety is ingrained in our business and it’s something that we take very seriously in all our destinations. It's the primary reason we're still operating after more than 20 years. 

Personalised Service, Care and Attention to Detail

For some businesses this is, surprisingly, negotiable. But it isn’t for us. After safety, if we can do one thing right, every time, it’s making sure we sweat the small things.

The Best Guides

If you’ve travelled with us already you’d be forgiven for thinking our guides are superhuman. It’s no mean feat to entertain, cook, transport, guide and facilitate, but for our guides, they handle it with grace and all the while the attention is on you.

The Best Itineraries

It takes a lot of refinement to perfect a 14-day trip, from dawn to dusk there are a LOT of moving parts, and potential for things to go awry. For all these years we’ve balanced on the tight rope of offering the right amount of activity, flexibility and travel time. Whilst utilising the best lodgings in the most unique places.

Value

Our trips aren’t cheap, we’re not in the business of slashing costs and therefore chopping down the experience at the knees. Our trips aren’t expensive either, they represent excellent value for money and for those seeking to maximise their time, there is no better way.

Our Expectations

It may come as a surprise, but the reality is, this is a two-way street (or trail!) You are ultimately responsible for the nature of the experience that you have with us. And not only that, you also have an influence in the experience of others in your small group.

Attitude

This is your vacation, and the attitude that you bring will set the tone for your experience. We get that at times it’s tough (we plan to challenge you) and we get that at times it’s a little uncomfortable (this is not a cruise trip). All we ask is that you keep an open mind, a smile on your face and a readiness for the unexpected.

Physical preparedness

Our trips are designed for everyday people. You certainly don’t have to be an athlete, but to be fair to yourself and your group members, you do need to be prepared. Got concerns on this one? Don’t stress it, our team are 100% dedicated to helping you choose the right trip, bring the right gear and be physically and mentally prepared.

Know who’s in charge

As we’ve mentioned, you rightly expect when you join our trips to be in good, safe hands. For us to ensure the whole group’s safety, we expect you, as our guest, to listen to your lead guide. They are the authority when it comes to decisions made on the trip.

Got questions, concerns or feedback? Drop us a line, we’d love to hear from you!

Other useful stuff:

Trip Reviews

  •   4.53 out of 5 (from 15889 reviews)

    Dolce Vita 2016

    We have taken many trips in our 60+ years to places across the United States, Canada, South America, Asia, New Zealand, Australia, and Europe. Our trip with Active Adventures to the Italian Lakes District and our extended visit in Italy has to be in our top three if not our favorite trip of all time! It was definitely Dolce Vita, the SWEET LIFE. The Italian Alps and the Lakes, the hikes and the paddling were certainly up to Active Adventure’s high standard. The beauty of the mountains and the Lakes and the invigorating way we experienced them were fantastic! The things that set this trip apart and put it over the top were the culture, food, and history of the region. Having the combination of Andy, our New Zealand guide, and Enrico, our native Italian, was awesome. Enrico helped us understand first-hand the Italian people and their way of life and gave us insights and access to more than we could imagine. It seemed everywhere we went, they all knew Enrico. The food experiences were unbelievable. The small size of our group and the relationship we built made it seem as if we were family and friends completing a once in a lifetime adventure. I can’t give enough kudos to Active Adventure these two guides for this marvellous experience.
    Ernest Alphin Review Image
    – North Carolina, United States
    Dolce Vita, October 2016
  •   4.53 out of 5 (from 15889 reviews)

    Everest Base Camp, Sept - Oct 2017

    Great trip. Elder and Arjun are so great. They make an awesome team and really care about the people on the trip and the people working with them. The Himalayas are too hard to describe and pictures do not do them justice. There is no scale to compare them to when talking about them. You simply have to see it. Oh, Ama Dablam is magnificent. There were times when the scenery literally brought tears to my eyes. In a good way. Kathmandu is an experience for sure, but have mixed emotions about the city itself.
    – Indiana, United States
    EBC, October 2017
  •   4.53 out of 5 (from 15889 reviews)

    We loved it! Erick our guide was super patient, knew the culture, knowledgeable, concerned with safety! We would do one with Erick again in a heartbeat!
    Linda Hunter Review Image
    – Wisconsin, United States
    Jaguar 2017, February 2017
  •   4.53 out of 5 (from 15889 reviews)

    Rimu Was Extraordinary

    We have been dreaming of visiting New Zealand for a long time, we wanted to see and explore all the best sites in an active way, but doing this on our own would have been overwhelming! Active Adventures was the complete answer. They took us to the best places, sites and beautiful landscapes that we could only have dreamed about. Our group was small which allowed us all to bond, our guides Astrid and Steve could not have been better - fun, knowledgeable, organized and excellent cooks. I got the sense they really enjoyed what they do! I would strongly recommend this tour - a trip of a lifetime that words can’t describe - we will never forget it.
    Colleen Clark Review Image
    – Ontario, Canada
    Rimu, February 2018
  •   4.53 out of 5 (from 15889 reviews)

    Weka---- Best day ever--14 days running

    Capable, energetic and enthusiastic guides, great fun, exciting cycling. Exceptional vistas that took our breath away, sparking waterfalls, pristine mountains and streams, Variety of cycling from road to single track with some fun stream crossings. Guides prepared delicious meals with presentation worthy of a top end restaurant. Best Day Ever
    best trip we ever had.
    Ben Thorlakson Review Image
    – Alberta, Canada
    Weka 13-day, January 2017

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Why travel with Active Adventures?

Above all, we aim to be amazing hosts. We're proud of our kiwi roots, and our professional, warm and relaxed style of running trips around the world is unforgettable.

We're VERY picky about who we select to work in our team, and we have people from all over the world lining up to guide our trips. So we get to hire the absolute BEST in the business.

As soon as you get off the plane, we've got all the details of your vacation covered – top notch meals, comfortable transport & accommodation, amazing guides and INCREDIBLE service.

Whether you’re new to adventure travel, or you’ve never travelled in a group before, you’ll find yourself arriving home positively different from when you left.

With our small groups (no more than 14), you'll get to know our team, your fellow travellers, and have the flexibility and freedom to do as much (or as little!) as you like.

It's all about getting there under your own steam – on foot, in a sea kayak, or by bike. What better way is there to experience mind blowing scenery? If it's your first time, no worries – our expert guides have got you covered.

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